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FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Testimonials

I bought these shoes after nursing school and a pair of cheap shoes, and you don't realize how much you need a good pair of supportive shoes until you're wearing them. The cushion in the shoes is really nice and I feel like my body already hurts less and I've only been wearing for a week, at work and at home as well

Ellie

As a nurse, I will by these over and over

These are my best sneakers. Very comfortable and stylish. Vibrant color! I like they are available in wide size too. I walk like on a cloud- literally!

Irene

My best sneakers ever

My legs, feet, and back stay perfectly able to complete 12 hour shifts. I have found a perfect shoe with Hoka. I also absolutely love the sandles and flip flops!

Wheezy

I would buy this product again and again

On a whim I ordered a pair. Always looking for something that would fit right and would be comfortable from the start. Pleasantly surprised that these shoes do just that. Ordered the "wide" size and they truly are wide and fit my feet well. Lots of spring in the sole. So happy with them, ordered my husband a pair in "extra wide" as he has very high arches and always has trouble finding shoes that fit him. Really love these sneakers!

Lorrie

Most comfortable sneakers I've ever had

They are very good to my feet. They are soft and give me all the comfort that I need on my hike and work.

Loie

This is my third Hoka shoes

I typically but the Clifton but decided to try the Bondi this time and am so happy I did! I tore all of the tendons and broke my left foot a year ago and shoe comfort is hard to find but my Hokas never disappoint. The Bondi has great structure and keeps my foot in an upright position and my ankle stable. If you have foot trouble this is the show for you.

Chelle

My first Bondi but not my last purchase

I was not sure what to expect of the Bondi 8 because some reviews preferred the Bondi 7 over it. The colors on the Bondi 7 was not that great so I decided to try the Bondi 8 W. I love the shoes, they fit perfectly and feel very comfortable. This shoe encourages us to fully roll our feet from heal to toes which gives a nice bouncy youthful step. I have noticed that many people above the age of 70 don't roll their feet any more when walking which is unhealthy not only for their feet but also for their knees and hips. If you want to keep your youthful step, I suggest you get a Bondi.

Nane

Love my Bondi 8

This is my second pair of Bondis. I'm committed to Hokas for life!

Gab

Best shoes ever

Change your life or your money back.

Meditate once a day and if you don't feel positively changed within 1 month, email us and you'll get a full refund, no questions asked. You have absolutely nothing to lose and everything to gain. Change your life or your money back in 30 Days.

Company info

Email: mush@hokaoutlets.com

Contact number:646-693-0757

Address:

3736 Fallon Rd # 418 Dublin CA 94568, United States (USA)

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